Journal Square Laundry

Place was clean. Staff makes sure the place is tidy. The small machines have a mildew smell to them. Also, it says you can use a debit card, but my card kept declining, but yet and still there is pending charge of $5.50 on my account. I guess if you use the card instead of cash it's $5.50 instead of $3.75, which I feel they should have that posted somewhere. But other than that its a regular laundromat.

I absolutely love visiting this laundromat. The staff is awesome and friendly. Affordable in todays economy. However, I visited today (6/25/25) and there is barely any air condition and all the floor fans need to be cleaned if the air condition isnt properly operating. Again, great place but could use a touch up or two.

I am generally very generous with reviews but this place doesn't justifies the price. I don't mind paying whatever they are charging but my clothes did not feel cleaner and definitely have lesser wash time compared to other laundromats in the area (for the same price), didn't feel softer as they when I did laundry at other laundromats. There is usually a homeless guy in the store which I don't mind but he was trying to talk and that was weird. I don't know how the business works but they can improve. The lady who assists there is usually very nice. Not my preferred place but definitely a place I would go to second.

They are not taking care of the machines. If you look down the soap dispenser shaft you can see mold build up. The drums also smell moldy. Unfortunately, due to my height I didn’t see the mold till after I started my laundry. Easy fix

My go-to laundry mat. Love the staff and the amount of machines always clean. Also there’s art

Journal Square laundromat offers clean modern machines. Great staff & quick turn around. Pleasantly surprised. Will definitely return

Clean, friendly well lit place. All machines are up and running, not crowded for a Saturday afternoon, I dig the shiney stainless steel machines. Cash /cashless operation. I'll be back of course.

AWFUL EXPERIENCE!! I SWEAR I WOULD NEVER EVER COME TO THIS LAUNDRY AGAIN!!!!!!!! It's very convenient for me to use this laundry since it's near my apartment, but the owner's attitude is extremely rude, especially today! My first bad experience was when I dropped off my clothes for dry cleaning, and the owner said it would be $30, then I told him that the sign out front says '10 off the first 3 orders for new customers, but he said he could only give me $5 off. he didn't explain to me why and looks impatient. I don't want to argue with him, so I paid the price. I had my second bad experience today, which made me never want to go back to this place. I put two quarters in the dryer, but it didn't work, so I called the owner, who blamed me, saying it says out of order and that there is tape covering the slot where coins can be inserted. I tried to explain that the display isn't clear and the tape for a credit card is torn off, and the tape for covering the slot is damaged, but he just cut me off by saying you don't understand me and didn't give me a chance to explain. He wasn't listening, so I gave up trying to explain and kept silent. I transferred my clothing to another dryer as I did what he told me, but as I was doing so, he continued to nag me, which I could not tolerate. I raised my voice to explain why I had done what I had, but he cut me off again, saying don't yell, and "you don't understand me" once again. These words have been repeated three times for me. Although English is not my first language, I studied for my master's degree in the US for two years, and have been working at a 500 company as a professional for over five years. I understand English, and I totally comprehend what you were saying, but I would appreciate it if you listened patiently to your customer, and did not act rudely.

Avoid this place like the plague. If you ever need dry cleaning, do not use this place: they will keep your clothes delayed for continuous periods

New laundry machines, great service pay with debit card or coin machines