Touch of Class Cleaners

Honestly very disappointed with my experience at this dry cleaner. I was not asked when I would like to pick up the clothes at drop off and was treated poorly when I came to pick up the clothes and they were not ready for my flight. There was no apology that there was a mistake and that they would not have my clothes ready on time - in fact, they acted like I had inconvenienced them! They did give me a refund in cash, which is why I’ll give them 2 stars instead of one. They also apologized after I called out their horrendous behavior. (Call out: He was shaking his head repeatedly throughout the process, and I told him that I had not shown any anger or signs of being upset given that my clothes would not be ready for my trip - yet he was treating me poorly.) They need to have better customer service and ask/verify pick up times. I honestly don’t care that the clothes were ready - I was upset with how they disrespected me and treated me poorly in reaction to the mistake. Will not be returning to this dry cleaner again. I’m sure their quality is greatly, but if they don’t treat customers with respect, then I won’t trust them with caring for my clothing.

I was recommended by two different people to Touch of Class Cleaners and I will be recommending them to many more people myself. They were very helpful and informative of what to expect when cleaning certain fabrics. They also went above and beyond and were able to accommodate my item being completed sooner as I ended up needing it sooner than originally anticipated. Thank you for taking such great care of my item and for providing such exceptional service. I will be back!

Cleaned the house perfectly and were awesome. The gentlemen who cleaned our was was super nice, very careful, and cleaned the place so well. 5/5 would recommend

Used toc for the first time today!! Highly impressed!! Great clean, pleasant gentleman, on time, reasonable priced, and a great job. Highly recommend giving toc a try, they will be doing my future cleans!!

Had my wife's suit cleaned here for the first and last time. For starters, a button was ripped off the suit jacket. Further, there were multiple snags on the jacket and skirt. The suit was brand new and had never been worn. Very disappointed in the damage done to her suit. Since this incident, the owner almost immediately reached out to me and I need to follow up with him. So, more to come. I had to upgrade this review to 5 stars. Spoke with the owner Tae and he was very apologetic and accommodating. He mentioned that customer service is first and foremost in his heart and I was so glad to hear that as it's quite rare these days. We agreed to a refund for the cleaning cost of the one suit which was damaged. Further, I'll be going back to this cleaners since the owner is committed to great customer service and stands by his work. Thank you, Tae. Truly a Touch of Class.

Touch of Class is a family run business that does excellent work. They carefully examine clothes they clean for proper cleaning and may even indicate that they cannot clean an item due to the item fabric or materials as it may not lend itself to dry cleaning. They always have my items ready on time and in great shape. They were even able to remove an impossible stain from a vegan leather top. I would highly recommend them to anyone!

The owner here is always so pleasant and professional! He knows all his customers by name, even when I hadn’t been there in a while! We are always pleased with the cleaning service. I would definitely recommend this place for your dry cleaning needs.

They were an able to get my husband’s dress clothes for a wedding cleaned within 5-6 days was super helpful since it was an out of state wedding.

Wow! Great service. I just picked up a black winter wool coat that was in bad shape as it has not been cleaned since the pandemic and we have two dogs. It looks amazing! It looks like a brand new coat. Highly recommend.

I have used Touch of Class Cleaners for all my dry cleaning needs for 5 years. I highly recommend them to anyone who has dry cleaning needs and wants it done right! They are friendly, professional and have prompt service!!!! Happy customer!

So fast and reliable! I even used them to clean & preserve my wedding dress for an EXTREMELY affordable price! Granted I’m comparing it to the cleaner/tailor I used in NYC, but I feel very comfortable with their abilities to take excellent …

Best cleaner I've ever met. Even though it's a little bit more expensive than others, the result is very good and is worth well enough. Every week, I bring my shirts. Their laundered shirts are very fresh and soft, especially how they treat …

One of the worst cleaners I’ve ever experienced. I dropped my coat off Thursday where the guy said he could clean and fix a tear in my coat, he agreed he would do it and I would have my coat back by the following Wednesday. I get here …

After much searching I found a cleaners I'm comfortable going to. Based on the reviews I'm confident in their abilities to remove the thoughest stains. I just dropped off a white wool coat and a canary special occasion dress so I'll update …

This is the place to go to have all your cleaning done. The owner, Tae, is a very respectful and honorable man and wants you to be satisfied with your Touch of Class experience. Highly recommend!!!

I have been a long time customer of Tae's. By far the BEST dry cleaner I have ever used and he always adds a personal touch. What impressed me besides always doing a fantastic job on my clothing is that he remembers my name and my son's. I highly recommend, you will not be disappointed! A. Milligan

From the first day I started going there, Tae instantly connected my name to my family members who also use the cleaners and I felt very welcomed. They are the best for being able to stop in before and after work due to their awesome hours. If you are looking for a small business that cares, this is the one.

I chose this place based on the reviews but they didn’t get the spot out of my silk dress and shrunk my shacket. Waste of money. When I brought the pieces back they did nothing to help

Always have such a great experience here, my husband wears a suit to work everyday and we bring all his dry cleaning here. They do a great job, it’s all on site, and they’re reasonably priced!

This is the Place! Moving to Plymouth, I had to give up my past cleaner of 10 years. I went through all the local cleaners, and happily found my home here! Tae and the staff treat me so well, and all are courteous, accommodating, and precise! I cannot say anything more than make this YOUR cleaner.!!