All American Coin Laundry

I went to All American Coin Laundry in Cartersville, GA today, Dec 1,2024, on Tennessee St around 2:30pm and I had several loads to wash and dry. All together I spent around $40 while I was there but when I got there I noticed powder laundry detergent all over the floor and caked on the area where you add you detergent and it was even inside the barrel of at least those two machines. In other words it was a mess. Trash on the floors including candy wrappers, gum, dryer sheets, and a hair net. I was almost done when the female daily manager comes in and starts yelling at everyone for the mess. She especially made rude racial remarks such as y’all do this all the time. Yall know yall are short. She showed a stool, she keeps in her office for anyone to borrow but she also said they would take it if she left it out. Wasn’t the first time she had made remarks and even said she knew it was the Hispanic customers. Anyway who ever made the mess was gone and I told her that but she kept yelling at everyone. Also while I was loading my car to leave she started yelling at me because I had my Pomeranian with me in a carrier. I took him out to hold him while I was loading my car. I’ve never seen a sign saying no animals nor had she ever told me no animals but it was the first time I had him there with me and out of his carrier. She is rude and a racist. She yell at people often. She complains about the mess and having to work seven days a week. Well, I can do laundry elsewhere. I won’t be back and I was a regular customer. I have even spoken to the owner before when he was collecting change out of the machines. She is disrespectful, rude, mean and again I won’t be back.

Staff in the morning has an awful attitude. They had an out of order machine, but did not have it properly (visibly) signed. She said it was my error for not seeing the sign and she would not give my money back!! She also mentioned, she wasn't the one to put the sign, where it was. But she then decided to move the sign to a more visible spot, because I mentioned she do so, but again she said she refuse to give my money back. I asked can I get the manager's number, she said "I'm not giving out his number!" I said okay! No more!!

Been coming here for almost 20 years. Always a good place to do my heavy duty laundry. I like how they keep the place nice, clean and safe.

I use this place frequently. When I have washed and dried my own clothes there , I have never had an issue with the machines. I feel like the area it is in as safe and not sketchy, and it is always busy there. It’s very spacious which makes it a comfortable place to hang tight while doing laundry. Unlike other laundry in Cartersville, the machines are not broken. There are some vending machines and a there was an arcade style street fighter game which kept me entertained while waiting on my close. It’s a laid back place to wash clothes . I also use the drop off service frequently. That’s why I rated 3 stars because I would rate it right at the middle. Although I’d say it’s more good than bad . The staff is always nice to me , and they do get the job done . They even neatly fold your clothes for you which is a huge time saver . However there have been a couple of times when my clothes came back with a food stain or something still on them , but would easily wash out with soap and water , which makes me wonder if my clothes WERE run through a machine . And once I did receive damp clothes back . There is one woman there who complains a lot. If you bring in too much laundry she will tell you that she’s been there all day and that you’ll just have to wait. Or she’ll tell you how much she makes hourly and tell you that for that wage she’s only going to do so much so you’ll have to come back tomorrow. My roommate says when he drops his laundry off there that she sighs loudly and makes a show of how much she doesn’t want to do the laundry. I think it’s kinda odd for a business to let customers know how much they don’t want their business. Other than that everyone has been great.

It is clean and well tended. The customers as well do our laundry together are nice. We share...are helpful and nice! The biggest washing machine is $8.75, but it holds a lot and the dryer is 7 minutes for .25 cents. I like it...they even have a washing clothes, etc. service...maybe .75 cents a pound or something like that. I have not utilized that part of this establishment, but I would trust them to do a good job.

I go here every week because the washers are great and the place is clean. All the attendants are very nice except one. She has been rude to me a couple of times and today she made me mad enough that i won't come back when she is working. I use the smaller front load because they clean good. She comes over and says not to overload the washers. I told her they were not overloaded. She sticks her hand in my washer to check. And says that is why they get pushed out because people were always overloading "the damn thing". She said they have big washers for a reason. I told her i use these because they clean better and she says the others clean "just as damn good: and walked off mumbling. I told her i would not be back as long as she was here.

The laundromat, itself, is great! Much better than when I came here years ago. Very clean, other patrons were friendly, and plenty of machines. However; Ms. Personality, behind the counter, needs an attitude adjustment, and maybe some Prozac! Her rude comments weren't needed. Also, if you expect people to read signs from a distance, print it on white paper in black bold letters!

Decided to use the drop off service for our laundry and I paid 45.00 plus a 10.00 tip only to realize when I got home that the older lady who works during the week washed all of our clothes together including our whites. All my white laundry (socks, towels,shirts, undergarments) are now dyed blue. She is very rude and disrespectful. Will not be back.

The worst service, if the machine did not washed your clothes and left them all soaked with soap they say it is your fault, also the lady in the front is so disrespectful

Came to wash my laundry and the lady that works here is rude and disrespectful! She is hateful to the people that are here to wash clothes. She is ugly to everyone that walks through the door. I will never bring my business back here! For someone who spends over 40 to wash my own clothes should not have to put up with this disrespect!